TERMS AND CONDITIONS  

BY VISITING DESIREEEAST.COM, YOU ARE CONSENTING TO OUR TERMS AND CONDITIONS.

OVERVIEW
The terms “we,” “us,” "I," and “our” refer to DESIREE EAST STUDIOS. The term the “Site” refers to DESIREEEAST.COM. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

On DesireeEast.com we provide coaching programs for clients delivered via email, live events including webinars and screencasts, coaching clients about creative arts, personal development, and professional development, and offer digital resources available for purchase through online programs (the “Service”). (the “Service”).

Use of DesireeEast.com, including all materials presented herein and all online services provided by Desiree East Studios, is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.

Please also review the Privacy Policy at http://desireeeast.com/privacy-policy which also govern your use of this SITE.

 

USE OF THE SITE AND SERVICE

To access or use the Site, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms and Conditions. Children under the age of 18 are prohibited from using the Site. Information provided on the Site and in the Service related to creative arts, personal development, professional development, and other information are subject to change. Desiree East Studios makes no representation or warranty that the information provided, regardless of its source (the “Content”), is accurate, complete, reliable, current, or error-free. Desiree East Studios disclaims all liability for any inaccuracy, error, or incompleteness in the Content.

 

ACCOUNT CREATION

In order to use the Service, you may be required to provide information about yourself including your name, email address, username and password, and other personal information. You agree that any registration information you give to Desiree East Studios will always be accurate, correct, and up to date. You must not impersonate someone else or provide account information or an email address other than your own. Your account must not be used for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.

 

LAWFUL PURPOSES

You may use the Site and Service for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Site. You agree to use the Site and to purchase services or products through the Site for legitimate, non-commercial purposes only. You shall not post or transmit through the Site any material which violates or infringes the rights of others, or which is threatening, abusive, defamatory, libelous, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, contains injurious formulas, recipes, or instructions, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law.

 

REFUSAL OF SERVICE

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

 

ORDER CONFIRMATION

We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

 

CANCELLATIONS, REFUNDS & RETURNS

If you are not 100% satisfied with physical art product purchases within 30 days after purchase, we will fully refund the cost of your order, less a $15 processing fee. No refunds will be issued after that date.

No refunds for digital products. Due to the immediate access to digital products, all sales are final and non-refundable.


CANCELLATION and REFUND POLICY FOR LIVE EVENTS:
Desiree East Studios reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If we cancel an event, registrants will be offered a full refund. Should circumstances arise that result in the postponement of an event, we have the right to either issue a full refund or transfer registration to the same event at the new, future date.

REGISTRATION CANCELLATION BY PARTICIPANT:
Unless specifically stated on registration materials, the deadline to receive a refund for your registration is 7 business days before the event. Registration cancellations received prior to the deadline may be eligible to receive a refund less a $15 service fee. Cancellations received after the stated deadline will not be eligible for a refund. Refunds will not be available for registrants who choose not to attend an event. Cancellations will be accepted in writing only and must be received by the stated cancellation deadline. All refund requests must be made by the attendee or credit card holder. Refund requests must include the name of the attendee and/or transaction number. Refunds will be credited back to the original credit card used for payment.

PRIVATE 1-on-1 COACHING SESSIONS
You may only cancel/re-schedule once if you have purchased a package of two or more 1-on-1 coaching sessions.
If you cannot attend a scheduled coaching session, please give at least 24 hours’ notice. The call will then be rescheduled for the next mutually beneficial time. There will be no refunds or rescheduling for any sessions cancelled with less than 24 hours’ notice. 

I will always stay on the line up until 15 minutes after our scheduled start time. At that point, the session will not take place nor be refunded or rescheduled. Any sessions that start late but within that 15-minute window will end at the time that was previously agreed upon. If I ever miss a scheduled call without providing 24 hours’ notice, or if I’m late or unreachable for more than 15 minutes, it will result in a free make-up session. 

You or Desiree East Studios can decide at any time to terminate our coaching relationship. In order to stop our sessions, you or I need to provide written notice via email at least 24 hours before our next scheduled session. There are no refunds for sessions that have already occurred.

If you do not utilize all sessions offered to you, no monies will be returned either partially or in full. Coaching sessions must be scheduled and redeemed within 90 days from start of program.

By participating in this consulting session over the phone/web, you acknowledge that, though I am a professional certified creativity coach, I am unable to conduct the extensive analysis that I would in an in-person setting. Therefore, the advice I provide during our consulting sessions is not intended nor implied to be a substitute for in-person professional advice. The information provided in the consulting session should not be considered a substitute for in-person evaluation by other professionals, for example, a doctor, therapist, nutritionist, business, career, or financial coach, to address your individual needs.

 

PRODUCT DESCRIPTION

We endeavor to describe and display the Service as accurately as possible. While we try to be as clear as possible in explaining the Service or Art Product, please do not accept that the Site is entirely accurate, current, or error-free. From time to time we may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order with an incorrect price listing.

 

NOT A SUBSTITUTE FOR MEDICAL ADVICE

The contents of this website, such as text, graphics, images, information, and other material contained on this website are for informational purposes only and does not render medical advice or professional services. The information provided through this website should not be used for diagnosing or treating a health problem or disease. It is not a substitute for professional care. If you have or suspect you may have a health problem, you should consult your health care provider. 

 

NOT A SUBSITUTE FOR BUSINESS, CAREER OR FINANCIAL ADVICE

This website/blog/email series is an educational and informational resource for business owners. It is not a substitute for working with a business consultant or other professional. I cannot guarantee the outcome of following the recommendations provided and any statements made regarding the potential outcome are expressions of opinion only. I make no guarantees about the information and recommendations provided herein. By continuing to use/read/participate in this website/blog/email series you acknowledge that I cannot guarantee any particular results, as such outcomes are based on subjective factors that are not within my control. Therefore, following any information or recommendations provided on this website/blog/email series are at your own risk. If you need business advice, you should hire a business consultant or other professional.

The complimentary advice provided herein is based on an abbreviated examination of the minimal facts given, not the extensive analysis I conduct when working with individual clients. Therefore, this advice is not a substitute for working with a Business Coach, Career Coach, or Finacial Coach. I cannot guarantee the outcome of following the advice provided and my statements about the potential outcome are expressions of opinion only. Following the advice provided is at your own risk. Consider hiring a Business Coach, Career Coach, Financial Coach, or other professional to assist you with this issue.

 

GROUP AND PRIVATE COACHING

By participating in/reading my coaching service/website/blog/email series, you acknowledge that I am not a licensed psychologist or health care professional and my services do not replace the care of psychologists or other healthcare professionals. Coaching is in no way to be construed or substituted as psychological counseling or any other type of therapy or medical advice. I will at all times exercise my best professional efforts, skills and care. However, I cannot guarantee the outcome of coaching efforts and/or recommendations on my website/blog/email series and my comments about the outcome are expressions of opinion only. I cannot make any guarantees other than to deliver the coaching services purchased as described.


MATERIAL YOU SUBMIT TO THE SITE

You shall not upload, post, or otherwise make available on the Site (including any membership portal, online course space, or private community forum) any artwork, photos, or other materials (collectively “Materials”) protected by copyright, trademark, or other proprietary right without the express written permission of the owner of those rights. The burden of determining that any Materials are not protected rests entirely with you.

You shall be liable for any damage resulting from any infringement of copyrights, trademarks, or proprietary rights, or from any other harm resulting from your submission. For all Materials you submit through the Site or related platforms, you automatically represent and warrant that you have the authority to use and distribute those Materials and that their use or display will not violate any laws, rules, or rights of third parties.

This same respect for intellectual property applies to all artwork, personal expressions, and creative content shared by participants within Zoom calls, group programs, membership sites, online courses, and in-person events hosted by Desiree East Studios. You agree not to copy, reproduce, distribute, or share another participant’s creative work or personal content without their explicit written permission.

 

INTELLECTUAL PROPERTY RIGHTS TO YOUR MATERIALS

We claim no intellectual property rights over the material you supply to Desiree East Studios. You retain copyright and any other rights you may rightfully hold in any content that you submit through the Site or Service. Content you submit to Desiree East Studios remains yours to the extent that you have any legal claims therein. You agree to hold Desiree East Studios harmless from and against all claims, liabilities, and expenses arising out of any potential or actual copyright or trademark misappropriation or infringement claimed against you. By posting material on the Site, you grant us a worldwide, nonexclusive, irrevocable license to use the material for promotional, business development, and marketing purposes.

 

OUR INTELLECTUAL PROPERTY

The Site and Service contain intellectual property owned by Desiree East Studios, including trademarks, copyrights, proprietary information, and other intellectual property. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce or perform, or in any way exploit in any format whatsoever any of the Site or Service Content or intellectual property, in whole or in part, without our prior written consent. We reserve the right to immediately remove you from the Service, without refund, if you are caught violating this intellectual property policy.

MEDIA & PARTICIPATION AGREEMENT

At Desiree East Studios, we value your privacy, trust, and creative expression. This section outlines how media (photos, video, recordings) may be used during private sessions, group programs, and public events, and clarifies the responsibilities of all participants.

PRIVATE 1-ON-1 COACHING SESSIONS

All private 1-on-1 sessions—whether via phone, Zoom, or in-person—are confidential. These sessions are never recorded, shared, or used for marketing or promotional purposes without your express written consent. You can expect full privacy and sacred space in all private coaching sessions.

GROUP COACHING & LIVE ZOOM SESSIONS

Group Zoom coaching sessions hosted by Desiree East Studios (as part of paid programs or courses) may be recorded for the purpose of providing replays to registered participants only. These recordings are considered educational content and are not distributed publicly.

Occasionally, Desiree East Studios may request permission to share participant artwork, screenshots, or short clips from group sessions for marketing purposes (such as on social media or websites). Your voice, image, artwork, or personal expressions will never be shared publicly without your prior consent.

You may turn off your video or notify us in advance if you prefer not to be recorded or appear in any visual content.

FOR MOTHERS & CAREGIVERS – CHILDREN IN ZOOM SPACES

We honor that many of our beautiful clients are mothers and caregivers. Children are always welcome to be nearby during our sessions — we celebrate the fullness of your lived experience.

If you choose to have your child present or in the room during a Zoom call, please be mindful of their privacy. If you'd like to ensure your child does not appear on screen or in session recordings, you are welcome to turn your camera off, adjust your camera angle, or let us know in advance.

By joining the call with your child visible, you acknowledge and accept that their image or voice may be included in the private group replay (if the session is being recorded), and that Desiree East Studios is not liable for the appearance or presence of children in any group content.

We strive to maintain a family-friendly, safe, and respectful environment in our group coaching spaces for all.

IN-PERSON EVENTS & PUBLIC WORKSHOPS

Photographs or video recordings may be taken during live, in-person events (e.g., workshops, retreats, or community gatherings) and may be used by Desiree East Studios for promotional purposes.

If you prefer not to be photographed or recorded during an event, please let us know in advance or inform the facilitator at the start of the event. We will do our best to accommodate your preferences.

Please note: Other participants may choose to document or share their own experiences (such as artwork or behind-the-scenes content) on social media. While Desiree East Studios encourages respect and consent in all community spaces, we are not responsible for content shared by individual attendees on their personal platforms.

If a participant tags Desiree East Studios in their post, we may re-share that content. You may appear in the background of these community images. If you prefer not to be included in reshared content, please let us know in writing, and we will honor your request.

COPYRIGHT NOTICE ON PARTICIPANT ARTWORK

All artwork created by participants during any coaching session, workshop, or live event remains the sole intellectual property of the creator. You may not copy, share, reproduce, distribute, or use another participant’s artwork, words, or personal content without their express written permission. This includes any content shared in private group spaces, online programs, live calls, or in-person gatherings.

All participants are expected to respect each other’s creative work, privacy, and intellectual property.

CONFIDENTIALITY IN GROUP SPACES

Whether in a private coaching session, group Zoom call, or in-person event, we value and protect the emotional and energetic safety of every participant. These spaces often involve deep personal sharing, vulnerable expression, and sacred creative exploration.

You agree to hold confidential any personal stories, sensitive details, or artwork shared by fellow participants, and to treat these group sessions as safe and respectful environments. Recording, sharing, or discussing another participant’s experience outside the context of the program without their written permission is strictly prohibited.

Likewise, Desiree East Studios upholds the confidentiality of all private coaching sessions and any sensitive information shared during group experiences, unless required by law or with your explicit consent.

GENERAL PARTICIPATION AGREEMENT

By attending any group Zoom session, coaching call, or in-person event facilitated by Desiree East Studios, you agree to the following:

  • Group Zoom calls may be recorded and shared with other paying participants in the same program.

  • Your name, voice, or image may appear in these replays, unless you have opted out in writing.

  • Your personal image or artwork will never be used for public marketing without your consent.

  • These sessions are for educational and inspirational purposes and are not a substitute for therapy, medical treatment, or legal/financial advice.

  • You are 18 years of age or older.

  • You agree to respect the privacy and intellectual property of all fellow participants.

If you have any questions or concerns regarding how your participation may be shared, recorded, or protected, please contact us. We’re here to ensure your creative experience is held with care, trust, and integrity.

 

CHANGED TERMS

We may at any time amend these Terms and Conditions. Such amendments are effective immediately upon notice to you by us posting the new Terms and Conditions on this Site. Any use of the Site or Service by you after being notified means you accept these amendments. We reserve the right to update any portion of our Site and Service, including these Terms and Conditions, at any time. We will post the most recent versions to the Site and list the effective dates on the pages of our Terms and Conditions.


LIMITATION OF LIABILITY

YOU AGREE THAT UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES ARISING OUT OF YOUR USE OF THE SITE OR SERVICE. ADDITIONALLY, DESIREE EAST STUDIOS IS NOT LIABLE FOR DAMAGES IN CONNECTION WITH (I) ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DENIAL OF SERVICE, ATTACK, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, OR LINE OR SYSTEM FAILURE; (II) LOSS OF REVENUE, ANTICIPATED PROFITS, BUSINESS, SAVINGS, GOODWILL OR DATA; AND (III) THIRD PARTY THEFT OF, DESTRUCTION OF, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF YOUR INFORMATION OR PROPERTY, REGARDLESS OF OUR NEGLIGENCE, GROSS NEGLIGENCE, FAILURE OF AN ESSENTIAL PURPOSE AND WHETHER SUCH LIABILITY ARISES IN NEGLIGENCE, CONTRACT, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY. THE FOREGOING APPLIES EVEN IF DESIREE EAST STUDIOS HAS BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN THE DAMAGES. IN THOSE STATES THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR THE DAMAGES, OUR LIABILITY IS LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL DESIREE EAST STUDIOS’ CUMULATIVE LIABILITY TO YOU EXCEED THE TOTAL PURCHASE PRICE OF THE SERVICE YOU HAVE PURCHASED FROM DESIREE EAST STUDIOS, AND IF NO PURCHASE HAS BEEN MADE BY YOU DESIREE EAST STUDIOS’ CUMULATIVE LIABILITY TO YOU SHALL NOT EXCEED $100.


THIRD PARTY RESOURCES

The Site and the Service contain links to third party websites and resources. You acknowledge and agree that we are not responsible or liable for the availability, accuracy, content, or policies of third party websites or resources. Links to such websites or resources do not imply any endorsement by or affiliation with Desiree East Studios. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

THIRD PARTY TOOLS & AUTOMATIONS
To deliver services efficiently, Desiree East Studios uses secure third-party tools, including (but not limited to) Squarespace, Simplero, Acuity Scheduling, Biosites, EasyWebinar, Deadline Funnel, and Zapier. These platforms may assist in delivering email communications, automating workflows, managing course access, scheduling events, and processing transactions. Zapier, specifically, acts as a secure automation platform that transfers your submitted data (such as email addresses or webinar registrations) between integrated systems without storing personal data long-term. By using this site and its services, you acknowledge and accept the use of such platforms as part of your experience.


INDEMNIFICATION

You shall indemnify and hold us harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of any breach by you of any of these Terms and Conditions, or any use by you of the Site or Service. You shall provide us with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing us with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third party claim or waive any defense without our prior written consent.


EFFECT OF HEADINGS

The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions.


ENTIRE AGREEMENT; WAIVER

This Agreement constitutes the entire agreement between you and Desiree East Studios pertaining to the Site and Service and supersedes all prior and contemporaneous agreements, representations, and understandings between us. No waiver of any of the provisions of this Agreement by Desiree East Studios shall be deemed, or shall constitute, a waiver of any other provision, whether or not similar, nor shall any waiver constitute a continuing waiver. No waiver shall be binding unless executed in writing by Desiree East Studios.


NOTICES

All notices, requests, demands, and other communications under this Agreement shall be in writing and properly addressed as follows:

Desiree East Studios
P.O. Box 1888
Ventura, CA 93002


GOVERNING LAW; VENUE; MEDIATION

This Agreement shall be construed in accordance with, and governed by, the laws of the State of California as applied to contracts that are executed and performed entirely in California. The exclusive venue for any arbitration or court proceeding based on or arising out of this Agreement shall be Ventura  County, California. The parties agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to this Agreement by mediation, which shall be conducted under the then-current mediation procedures of The CPR Institute for Conflict Prevention & Resolution or any other procedure upon which the parties may agree. The parties further agree that their respective good faith participation in mediation is a condition precedent to pursuing any other available legal or equitable remedy, including litigation, arbitration, or other dispute
resolution procedures.


RECOVERY OF LITIGATION EXPENSES

If any legal action or any arbitration or other proceeding is brought for the enforcement of this Agreement, or because of an alleged dispute, breach, default, or misrepresentation in connection with any of the provisions of this Agreement, the successful or prevailing party or parties shall be entitled to recover reasonable attorney’s fees and other costs incurred in that action or proceeding, in addition to any other relief to which it or they may be entitled.


SEVERABILITY

If any term, provision, covenant, or condition of this Agreement is held by an arbitrator or court of competent jurisdiction to be invalid, void, or unenforceable, the rest of the Agreement shall remain in full force and effect and shall in no way be affected, impaired, or invalidated.


ASSIGNMENT

These Terms and Conditions bind and inure to the benefit of the parties’ successors and assigns. These Terms and Conditions are not assignable, delegable, sublicenseable, or otherwise transferable by you. Any transfer, assignment, delegation, or sublicense by you is invalid.


Updated: JULY 2025